Updated Articles

  1. How will I know when my subscription needs renewing?

    Depending on the plan you selected, we will automatically charge you when your plan is due for renewal. The date your plan expires on is visible under Expiry Date  on the Subscription page. To navigate to this screen press My Account → Subscript...
  2. 2. Create an Integration

    We have created a sample JavaScript control Integration for you, which is the easiest way to add Autoaddress to your website.  If you want to integrate directly with our API or a different custom integration then navigate to the Integrations page an...
  3. Advanced Settings

  4. Advanced Settings

  5. Manage Substitutions

    Advanced substitutions may be required for numerous reasons, some examples are: to replace certain characters that you don't want returned (e.g. /,-^&) with a space. to ensure a required consistent naming of a city (e.g. Derry/Londonderry). You...
  6. Fold to ASCII

    You may have restrictions on the use of accented characters, e.g. café  must be changed to  cafe . Fold to ASCII takes all Latin characters outside the first 127 ASCII characters and replaces them with the appropriate characters. You can turn thi...
  7. Transliteration

    What is Transliteration? Transliteration allows any non-Latin languages/scripts to be returned in Latin script. This also allows users to search using either the non-Latin or Latin script which will still return the same options. Transliteration i...
  8. Transliteration

    What is Transliteration? Transliteration allows any non-Latin languages/scripts to be returned in Latin script. This also allows users to search using either the non-Latin or Latin script which will still return the same options. Transliteration i...
  9. Toggle browser language setting

    We use your customer's Web Browser language to localize text prompts, field labels, messages, etc.  If you turn this off we instead use your default language .    You can turn it off in the Advanced tab of your Integrations Settings. ...
  10. Toggle GEO-IP location bias

    We use Geo-IP biasing to return autocomplete suggestions that are most relevant to your customer based on their location. This is turned on by default, you can turn it off in the Advanced tab of your Integrations Settings. ...