Updated Articles

  1. Show/Hide business names

    If you don't want your customers to see business names in Autocomplete suggestions you can hide them via the Advanced tab of your Integrations Settings. ...
  2. Default country and language

    The d efault country and default language for an Integration should be set to your website's defaults.  If you're a based in the US, but sell internationally, you should set your default country to United States and your default language to Engli...
  3. Transliteration

    What is Transliteration? Transliteration allows any non-Latin languages/scripts to be returned in Latin script. This also allows users to search using either the non-Latin or Latin script which will still return the same options. Transliteration i...
  4. Overview

    We built the My Form Editor to allow you to easily describe your address form, field widths and required fields, then we apply our Address Intelligence to ensure addresses returned are compatible with these requirements. Choose Settings in your i...
  5. What are geocodes?

    We source location information from our global data suppliers, including Ordnance Survey UK and TomTom and combine this information with our address data to provide location and associated accuracy for every address we capture.   Geocodes are only ...
  6. How do I get additional data for an address?

    Geocodes are returned in the Lookup if you choose if from the Data tab in your integrations settings. Toggle on the check-box for location, and any other data you want returned with the address. ...
  7. What countries do you support?

    We can capture addresses for over 250 countries and territories.   We work with leading data providers including USPS, Royal Mail, Eircode, and TomTom to source address and location information.    We have detailed building level information for ove...
  8. Why do balance on plans have an expiration date?

    This will depend on your plan, i.e. Monthly or Annual, the balance will expire after 1 month or 12 months from the purchase date. This is in compliance with our licensing terms agreed with our data partners.
  9. I forgot my password. Can you help?

    Not a problem, go to the  Password reset page and enter your login email.
  10. Can I trial the service for free?

    Yes, Autoaddress offers a 14-day free trial and a small amount of credit to test the full functionality of the platform.